Effective Date: August 1, 2025
1. Introduction
Welcome to Kyushu Immersion (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://kyushuimmersion.com/) and use our services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data: Personally identifiable information, such as your name, email address, phone number, and number of participants, that you voluntarily give to us when you make a booking or fill out a contact form.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, and the pages you have viewed.
Financial Data: All financial information is processed by our payment processors, Stripe and PayPal. We do not collect or store any credit card information on our servers. Please review their respective privacy policies for more information.
3. How We Use Your Information
We use the information we collect to:
Create and manage your tour booking.
Communicate with you regarding your tour, including sending confirmation and reminder emails.
Process payments and prevent fraudulent transactions.
Respond to your inquiries and offer customer support.
Improve our website and services.
4. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business (such as payment gateways), so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. Our website is protected with SSL technology to ensure a secure connection.
6. Your Rights
You have the right to request access to, correct, or delete your personal data that we hold. To make such a request, please contact us using the contact information provided below.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Kyushu Immersion
Keita Hirose MR.
info@kyushuimmersion.com